Faqs

Orders are processed within 1–2 business days. Standard U.S. shipping typically takes 3–7 business days. You will receive tracking information once your order ships.

After shipment, you will receive a tracking email. You may also use our Track Order page using your Order ID and billing email.

We accept major credit and debit cards along with secure online payment methods available at checkout.

Currently, Lunavore ships within the United States only.

Clear your browser cache, try another browser, restart your device, and check your internet connection. Contact us if issues continue.

Refresh the page, clear cache, or try another device. If the problem persists, email us with a screenshot of the error.

Contact us immediately. If the order has not shipped, we may be able to update the address.

If returned due to incorrect address or failed delivery, additional shipping fees may apply to resend the package.

Due to the nature of sealed collectible sports card products, opened items are final sale. Unopened items may be eligible for return within 90 days of delivery.

We do not offer exchanges on opened collectible products. Approved returns must be unopened.

Take photos of the package and item and contact us within 48 hours of delivery with your order number.

Contact us within 48 hours with photos and your order number. Do not open sealed products if incorrect.